Sustainability Improvement is a recurring activity for enhancing performance that provides information on the organization's positive or negative environmental and social impacts. This section of the survey examines organization wide application of quality management tools to sustainable development.
The Optimize section of the survey seeks to explore your organization's use of resources by the implementation of sustainable business practices
Key Performance Indicators (KPIs) are of limited value if not backed by realistic targets considered relevant to stakeholders e.g. internal and external customers. This section of the survey seeks to identify the types of targets undertaken by your organization.
Performance Indicators comprise leading indicators e.g. customer satisfaction and lagging indicators e.g. carbon footprint. This section of the survey seeks to ascertain the types of indicators used by your organization
Sustainability Assurance is the evaluation of the effectiveness of actions taken by an organization to achieve its goals and objectives within its operational context acknowledging planetary constraints and the needs of future generations. This section of the survey seeks to identify key assurance activities undertaken by your organization.
Learn consists of two key constructs - acquire knowledge and build capability for sustainability. This section seeks to understand organizational knowledge of sustainable development.
This section of the survey seeks to understand your organization's approach to policy and procedure development that aligns sustainable business practices with strategic goals
This section of the survey explores management systems and performance frameworks used by your organization to design policy and objectives that assist with the development of processes to embed sustainability/CSR principles within the organization
A Sustainability Report is a statement that informs stakeholders that an organization is dealing with its corporate sustainability challenges. This section of the survey seeks to understand the organization's ability to disclose sustainability performance to stakeholders.
Sustain - is value creation through rewarding sustainable behaviour by use of two main approaches: Renew and reward commitment to sustainability. This section of the survey explores the organization promotion of sustainable growth.
Value is derived from personal views of an ideal state of quality in relation to price and other option e.g. sustainability or CSR and is interpreted by stakeholders depending on the need for a product or service. A values-based culture supports work co-ordination, strategy implementation, quality control and price control (Edvardsson and Enquist 2008)
This section of the survey seeks to determine the organization's assimilation of sustainable development as a value within its culture.
Sustainability Footprints are composite footprints comprising carbon footprint, water footprint and social footprint to evaluate the non financial risk implications on the survival of future generations.
This section reviews organizational arrangements to implement sustainability policy and procedures
This section of the survey explores the organization's use of information to support sustainable outcomes.
Each petal is coloured AMBER if no data and/or there score is greater then 1
Each petal is coloured GREEN when individual section/petal score is less then 1 or equal to 1
To reflect section completion levels each E,S or G petal has a color graduation to reflect completion of individual petal tasks.
Example: E: if only one petal task is done and has turned green only 25% of the E petal will turn green. If two tasks are done 50% of E petals will turn Green. Target get a whole GREEN ESGerbra score card.